Terms & Conditions

Effective Date: 1st August 2025 · Last Updated: 1st August, 2025

1. General

• By accessing Shivir.org, you agree to these Terms.
• You confirm you are 18+ or have guardian consent.
• We may update Terms without prior notice.

2. Products & Orders

• All listings subject to availability; errors may occur.
• We may refuse/cancel orders (stock, pricing error, suspected fraud).

3. Pricing & Payments

• Prices in INR; GST as applicable.
• Payments via Razorpay: cards, UPI, net banking, wallets.
• No storage of full payment credentials on our servers.

4. Shipping & Delivery

• Pan‑India delivery via reputed couriers.
• Estimated timelines: 5-7 days according to location

5. Returns, Refunds & Cancellations

See our Refund & Cancellation Policy for eligibility, timelines, and process.

6. User Responsibilities

• Provide accurate order/shipping details.
• No misuse, illegal activity, or fraud.

7. Intellectual Property

Site content (text, images, design) is owned by or licensed to us; unauthorized use is prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount paid for the product(s) purchased.

9. Governing Law & Jurisdiction

These Terms are governed by Indian law. Exclusive jurisdiction: courts at New Delhi.

10. Contact

Email: support@shivir.org 

Phone: +91‑98710-70777

Registered address: M 57 first floor, C R Park, New Delhi 110019